a. Visit the Applebee's Web site www.applebees.com. Then, using the Applebee's strategies as a model, discuss how other, perhaps local or traditional, restaurants could use new strategies to revive their reputation.
b. What are Applebee's strategies that it is pursuing? Do you think these strategies could be used successfully at other local or traditional restaurants to compete?
b. What are Applebee's strategies that it is pursuing? Do you think these strategies could be used successfully at other local or traditional restaurants to compete?
1.
Applebee has a lively
atmosphere for the happy hour people. I has a smaller restaurants and entrée
prices are below casual dining and fine dining competitors. Applebee is places
at small towns and cities with huge numbers of satisfied customers. Applebee
offers many different kinds of food including the following: Asian, Italian,
Mexican, American and others.
Applebee provide excellent services through innovation
and connecting with their customers, such impact is seen in the growth of the
customers and has derived them the best results. Applebee has started with the
same philosophy we follow today- focused on serving good food to good people.
It is almost in 2000 locations and still counting. The major strategies that
Applebee has implemented are
Improve Restaurant
Operations and Profitability
The improvement in
operational activities with profitability at Applebee’s restaurants were
systematically introduced. So as to increase the profitability labor scheduling
and labor rate control measures. Improvement in food and its costs, incentives
and management of meals and discounts.
Refranchise
Company-Operated Restaurants and Sell Owned Real Estate
They
intend to implement a strategy that is based on our experience of transitioning
the business from a more capital-intensive development model to a less
capital-intensive development model.
They
expect to apply the net after-tax cash proceeds from these two initiatives to
repay certain principal of the debt issued in conjunction with the Applebee's
acquisition.
Re-energize the
Applebee’s Brand
This strategy will
emphasize brand positioning of Applebee restaurant based on the customer
feedback and marketing research and seek to deliver a clear, focused and
consistent message relating to the dining experience.
Improvement in Restaurant
Operations
Improvement in Restaurant
Operation relates to the improvement in quality, efficiency, consistency of
food and guest experience through enhanced training. The improvement in quality
relates to the quality control, its costs and menu initiatives. The most
improvement in restaurant operation is to improve the performance of the
Applebee System.
Strengthen Company
Restaurant Profitability
The most important
company objective is to increase profitability. By strengthening the company
performance, quality, margins and
regular menu item, offers by making promotional activities strengthen
the profitability of the restaurants.
2
Applebee has pursued the
strategy which is better that provides benefits to the restaurant which
ultimately helps in operation, branding,
return on investment, improved financial sector, franchisees. This are
the some of the factors which helps in determining successful business.
The Applebee strategy
certainly helps to the local or traditional restaurant to use it since,
Applebee is successful by implementing those strategies and its operating in
more than 2000 locations and still counting. The costs factors, quality and
performance factors helps
demographically as well as location wise successful to run business. This
strategy helps locals as well as traditionally operated restaurant to use it through price, service, location,
personnel, and quality of foods. The loyal customer they seek betterment in
service and quality Applebee’s major moto is to provide better service and
better quality.
Reference:
Pearce II, J., & Robinson, R.
(2011). Strategic Management: Formulation, Implentation and
Control. McGraw-Hill Irwin
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