Mental accounting is the
set of cognitive operations used by consumer to code, categorize and evaluate
financial outcomes of choices. Researchers have found the consumer handling
their money by using mental accounting.
While purchasing product
and services I have following mental accounts in my mind:
·Product importance and
its need: Before buying the product, the very first thing I see
is the need of that product and its importance in my life and accordingly I'll
make the decision of buying.
·Quality: I
will also see at the product quality. If it meet the standard quality of what I
am looking in that product and make the decision of buying it.
·Price:
I'll also look at the price, see it reasonable or not so that I could afford,
or is the price is set as per its quality and is it worth to buy in that
amount, and make the decision accordingly.
·Availability:
While purchasing I'll also see whether that product is easily available or not
and what kinds of products of which brands are available in the market.
·Warranty and guarantee:
While buying an expensive product I'll make sure to see whether it offers any
warranty and guarantee for that product and if it offers any maintenance
services and make purchase considering these points.
I buy any product which I
need most urgently at first and the less priority product I purchase it later.
But I do compare the quality with the price, whether it is worth paying that
amount of money to that kind of quality or not. Otherwise, I do not have any
strict rules while spending money. As different people have different needs and
perceptions for the products so the rules for spending money does vary with
other people.
According to Richard
Thaler, mental accounting is based on a set of key core principles. They are:
·Consumers tend to
segregate gains
·Consumers tend to
integrate losses
·Consumers tend to
integrate smaller losses with larger gains
·Consumers tend to
segregate small gains from large losses
Yes, I do follow Thaler's
four principles in reaching to gain or losses while purchasing expensive
products so as to make sure that I get the maximum utility for the money which
I spend.
Reference:
Keller, Philip Kotler and
Kevin Lane. (2006). Marketing Management (12 ed.). New Jersey:
Prentice Hall.
1 Comments
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